Reporting a reaction

severe allergic man2Food eaten at a restaurant or cafe

pdfReporting food from a FOOD SERVICE PROVIDER42.50 KB

food service report guide

Packaged food

pdfReporting food from a PACKAGED FOOD46.92 KB

   packaged food report guide

For more information on reporting a reaction, go to

This site includes the combined flow chart that guides people with reporting reactions for both packaged food and food purchased in food service.

Use the link below to find out who to contact when reporting an allergic reaction to a food in your state or territory:

Food recalls

Allergy & Anaphylaxis Australia (A&AA) lists foods recalled as a result of undeclared allergens on their website and social media pages as they are received from the Australian government. If you are a member of Allergy & Anaphylaxis Australia, you will also receive an email alert about food recalls due to food allergens.

You can also download a free phone App: Food Recall Aus

Content updated July 2017